Archive for July, 2009

T-J debacle: Opportunity to improve corrections policy

The firing of the Telegraph-Journal’s editor today and the departure of its publisher is truly astonishing news. Shakeups such as this don’t happen often — especially when they are related to publication of a single story. (That said, the T-J, under editor Shawna Richer, made a number of questionable moves in recent months.) The New [...]


AP: Good tracking initiative, crazy licensing idea

Give Associated Press President Tom Curley credit for grabbing people’s attention. A New York Times story today quotes him stating that online references to AP stories containing as little as a headline and a link require a licensing agreement. The interview follows AP’s announcement Thursday that it will begin a two-pronged approach to tracking sites [...]


Mobile user experience ‘miserable’

How bad is the current user experience on mobile devices? The Nielsen Norman Group released a study July 20 and web usability expert Jakob Nielsen, who worked on it, didn’t sugar-coat the results: The phrase “mobile usability” is pretty much an oxymoron. It’s neither easy nor pleasant to use the Web on mobile devices. Observing [...]


Social media use throughout organization has financial payoff – study

A couple of reporters told me last week their news organization had encouraged them recently  to begin tweeting updates. One, who was using the tool to announce new content, said audience engagement was still minimal. Another said they were unclear as to how the organization was tracking any benefit from their effort. A new study [...]


Achieving ‘editorial polish’ in the era of real-time information

Last week in a post titled Copyediting 2.0 I asked the question: “What’s the best way to get clean copy? Are layers of copy editors really the solution?” In a post today, Stephen Baker, a senior writer specializing in technology with Business Week magazine asks a similar question – but extends it “far beyond cleaning [...]